COSTA MAYA
LOCATION
5 HOURS
DURATION
YES
INSURANCE

BACALAR LAGOON PRIVATE CHARTER (Service for Cruise Ships)

This is a transfer service only, this is not a tour

WHAT TO EXPECT FROM THE SERVICE?

Overview

Travel to Bacalar Lagoon in a comfortable private vehicle for up to 13 passengers at your preferred time and pace.

Itinerary

  1. Once your cruise ship docks in Costa Maya and you’re free to disembark, walk or take the trolley to the terminal building to exit the port. We’ll be waiting just outside the port complex. Please remember that we do not pick up inside the port complex
  2. Look for your driver at our meeting spot. He’ll be holding a sign with your name on it
  3. Please be advised that the travel time from Costa Maya to Bacalar is approximately 1 hour and 20 minutes each way, resulting in a total round trip duration of 2 hours and 40 minutes
  4. Once your transfer is finished, your driver will drop you off at the same spot where he initially picked you up

 

✅ IMPORTAN INFORMATION

Meeting point: Eco Experience Costa Maya

Detailed instructions on how to find us are found in the following link: https://ecoexperience.mx/how-to-find-us/

IMPORTANT!
Costa Maya cruise-ship terminal is a privately owned port complex and exclusively operated by cruise lines. Local tour companies are not allowed to have pick up service inside the complex nor have any representatives inside the port. All the excursions inside the Costa Maya port complex are operated only by cruise lines, if you book an excursion with Eco Experience you will have to leave the port complex in order to find our location and representatives. Instructions on how to find us just outside the port complex are outlined in the following link: https://ecoexperience.mx/how-to-find-us/

Pick up time: As a private service all pick up times will be coordinated with the customer after booking is completed

Contact phone: MEX: +52 (999) 276-7605 – USA & Canada: +1 (949) 204-0890

 

WHAT YOU NEED TO KNOW BEFORE YOU BOOK

  1. This is a transfer service only, this is not a tour
  2. You will receive confirmation at time of booking
  3. Payment is fully refundable if for any reason cruise ship doesn’t call port at all in Costa Maya
  4. COVID-19 protocols are implemented to ensure the safety of all our guests

 

CANCELLATION POLICY

If you cancel at least 14 day(s) in advance of the scheduled departure, there is no cancellation fee. Cancelling between 13 and 7 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee. In case of cancellation within 6 day(s) of the scheduled departure, there is a 100 percent cancellation fee.

 

MEETING POINT